Business assessment
All the expertise and experience of the project managers of a 25 year old specialist
- Recommendations on industry best practices in terms of information architecture, business processes and business rules
- Audits focused on business processes and leverage of the information system in place.
Advisory on customs & tax compliance
A unique partner in France to manage Wine & Spirits customs & tax compliance risks
- Compliance watch
- Expertise on Excise movement accounting
- Assistance during customs authority audit
- Control services on demand
Analysis of excise movement accounting transactions for a specific purpose (customs authority audit, product traceability).
Scoping, Project Management, Requirement & Maintenance Management:
An assistance to strenghten project governance and ensure long term success.
- Project scoping & anticipated ROI calculation
- Project Management
- Provision of dedicated teams for requirement & maintenance management.
Data Management / Analytics
A complementary expertise on the life cycle of your data and analysis
- Master data architecture based on best practices and compliance requirements
- Audit and analysis of data quality
- Data migration
- Construction of business datamarts
- Reports, queries, and business KPI’s.
Full Project approach
For a comprehensive implementation project where your ‘’AS IS’’ situation will be reviewed to define improvement areas, and where the design of the solution will be tailored to your expectations.
Industry pre-configuration approach
For an implementation of a proven solution, in standard mode, and with an optimized budget and project duration.
Migration approach
For a successful migration so that you can benefit from the latest technical and functional enhancements.
On-site training : iDAcademy
- 25 training courses
- 4 training sites: Bordeaux, Reims, Nîmes et Dijon
- iD Academy e-learning : online training accessible wherever you are and whenever you want.
Personalized training sessions during your implementation projects
- Customized for your specific solution set-up
- Business expertise : training session delivered by consultants and project managers adapting to your context.
Online assistance
A state of the art tool to centralize and manage all customer requests (enhancements, incidents, etc).
Regular Hotline
Our specialists are available from Monday to Friday during business hours 24/7.
Hotline
For specific topics or during peak periods : harvesting period, EMCS/Gamma procedure, customs submission timelines.
ITIL standard
Our helpdesk tool is ITIL certified so that we can guarantee the highest quality of service to our clients.